Have you ever had a complaint about a product or service and the person you were dealing with immediately became defensive? Were they ready to shut you down before even hearing your side of things?
It’s easy to become frustrated when this... (Read More)
Most businesses know Facebook is constantly tweaking its algorithm. This presents a challenge to those looking to garner exposure and attract a strong audience. Here are four tips that you might not have heard of to increase your agency's audience... (Read More)
Insurance agents should be business leaders in their community. Part of being a business leader involves leading by example in giving back to the community. If you are considering ways you can make an impact where you live, here are a few... (Read More)
We all know that happier workers are more likely to deliver great customer service and stick with your insurance agency over the long term. But did you know that for most people, money can't buy workplace happiness? Research shows that making... (Read More)
Insurance fraud harms everyone involved: the insurance customer, the insurance agency, and insurance companies. The Coalition Against Insurance Fraud (CAIF) reports that nearly $80 billion per year is lost because of insurance fraud.
Insurance... (Read More)
In operating a successful insurance agency, an area of key importance is developing an employee training program. All employees should have in-depth knowledge of insurance. You will want producers and other employees involved in selling insurance to... (Read More)
How many different login credentials do you use every day? If you are like most people, you have several accounts for your online banking, email, subscriptions, online shopping and other sites. And these are just in your personal life. Chances are... (Read More)
It's New Year's Resolution time! What are your agency's goals for the new year? Here are some ideas for helping your agency to grow and succeed in 2020:
Make cross-selling a priority. Studies show that customers are more likely to stick with... (Read More)
Sales success is crucial to your agency’s survival. The New Year is almost here and you’ve likely been evaluating how successful your agency’s sales strategy has been this year. It is important to review both successes and failures when making... (Read More)